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Customer review Page
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My Experience with AA Systems
 
I needed to upgrade my current PA system so I browsed the web for reviews, advice and the best prices on systems.  I was super lucky to have found AA Systems in my search as I needed look no further!  Not only did they return with the best price by a long way but they spoke with me and listened to all of my subtle needs and returned with the most in-depth, expert advice that I could have ever dreamed of!  AA Systems know what they are talking about.  We worked out the best package for me, then returned with a price which was WAY cheaper than anywhere else.  I placed the order and received immediate professional correspondence and deposit receipt.  The PA system was ready for collection asap; Perfect!  I also asked for many different bits of advice surrounding my DJ setup which were all answered and for which I am very grateful.
 
I am over the moon with my new PA system (HK Audio) and I am sending my thanks to AA Systems for such a comprehensive, efficient, professional, honest, expert service.
I would not deal with any other audio company again other than AA Systems.
 
Thank you
Mark Taylor
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"I needed to obtain a pa system  for my son’s gigging band. With a very limited general understanding of sound systems I needed to find someone who could provide what I needed, within my budget and give me the right advice. Found AA Systems on an internet search. The customer testimonials were very positive – and they weren’t wrong. Adrian was very helpful from the start. He reviewed some footage of the band and gave a number of options to me. What I liked was the no-nonsense,  honest,  tell-it-as-it is approach. No hard sell and a no “sales at all cost” like you get with some retailers . A thorough knowledge of sound systems and genuine desire to help the customer. Fantastic service which hasn’t stopped since I bought a pa system from there. The after sales advice and support is better than anything I ve experienced . Nothing is too much trouble and Adrian makes you feel like there’s no such thing as a stupid question !! (even if you know  it is !!) Quality products at competitive prices. Thanks very much. Would definitely recommend AA Systems to anyone. First class service . Andy JG, North Wales"
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Hi Adrian

Just wanted to say thank you once again for your support in
helping me choose the best sound solution and system suitable for my
needs. 
I had my first opportunity to use it last night at the Hilton Hotel (East Midlands Airport) and not only was the sound amazing but it looked amazing also. 

Once again it has been an absolute pleasure to deal with you
and I would have absolutely no hesitation in doing so again or to recommend AA
Systems to anyone needing a non biased professional solution. 

I look forward to dealing you again in the future. 

Very best regards

Carlo Laurenti

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Hi Adrian,

First of all thanks for all your initial help with our purchase, of course people would say "Well, he's selling you a product"! But I can assure everyone that it didn't feel like that at all, we felt like we were getting advice from an independent source, no pressure to buy at all and with the knowledge and expertise you displayed, we really felt at ease when we purchased our setup from you.

Also, the after sales support you've provided us with has been invaluable. I've needed your help a couple of times and both times you saved our bacon as it was during a gig that we needed you.

We're looking to upgrade soon and we know exactly who'll be upgrading us!

 Many thanks

Simon & Frances

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Hi Alan, 

Thanks again for all the help. Best thing ever finding you! Did my first gig last night with the new set up, and it was brilliant. The quality of the stuff has given me a new confidence. Only issue was my backing tracks. I want them ALL to be the best quality, like you showed me, so could I lend your expertise in how to go about achieving it? Or I could even pay you to sort them for me onto an SD card?

Either way, your advice would be appreciated,

Thanks again,
Wayne

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Hi Adrian
,

Just a short note to say how pleased I was with your services when purchasing a full PA system from you at AA Systems. You provided me with a system that matches my requirement whilst working hard to meet my budget, I enjoyed the advice you gave me along the way and believe I now have a system that should cope with everything I require it to. You delivered some excellent quality equipment on time and your quality of work when pre-wiring my amp racks is second to none. When delivering I was impressed once more with the amount of time you were prepared to afford me at my premises to ensure I understood the system and knew how to use it to its capacity. You have also offered support 24/7 in the event of a problem which is extremely valuable to me. I believe much of this service is due to the fact that you are not just a shop but also a professional pa engineer who truly understands what a customer really requires. I congratulate you on a very professional and smart business and I would have no hesitation in recommendations to any of your future customers – many thanks.

 Ian Watts

CTMS Ltd

The Kinx

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Would like to say a big thank you for an outstanding service. I contacted Adrian for some advice initially as my band needed a new PA system and unlike all the other companies he replied the next morning with suggestions and advice. Shortly after I purchased a system and, was blown away by the help and support that followed. In a society nowadays where customer service seems to be a thing of the past, Adrian showed how things could and should be done. If I ever need anything in the future, there will only be one person/company to contact. 

If your thinking about PA make the call you will be glad you did. 

Many thanks again

Matt Sewell
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For the ‘customers’ page:

AA Systems were recommended to me by someone I bought some JBL speakers from.  I was looking into how to improve and increase the capacity  and capability of the  bands current PA system.  (We are a 5 piece rock covers band). I thought I would give AA Systems a call as I was tired of phoning other suppliers and only  receiving very limited product information and even less information on its compatibility with the existing PA system.     I gave Adrian a call at AA Systems to discuss the bands requirements, technical ability with regards to this type of equipment and budget.  Adrian spent a lot of time and effort looking into and suggesting setup options taking into account the budget discussed.  As a result the PA system has now evolved and is ‘just what we were after’.  Adrian has spent a lot of time discussing and assisting us with the functionality of the equipment to enable us to get the best out of it even outside of his ‘normal’ working hours.  A refreshing experience in today’s internet based sales orientated businesses.  If you are looking into a new PA or want to upgrade your existing equipment make sure you give AA systems a call.  Highly recommended!

Neil hughes

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Just want to thank Adrian at A.A. systems for the advice and supply of p,a, equipment for my band and my sons band. Adrian went to endless trouble reasearching the most suitable equipment within a stated budget. He has a fantastic ability to explain how equipment should be used, in a very user friendly way.In fact my son said he learned more in 40mins from adrian than any sound engineer and he has met plenty.In conclusion are you looking for a great product at a more than competitive price? then you will find it at A.A.Systems. Many thanks again Dave Heath
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  Where do I start ?
I can HONESTLY say , AA Systems have excelled , not only in delivering on time….
But most importantly ….

In the 30yrs of playing in bands, and purchasing amps , guitars ,etc.. NEVER have I found an after sales service (even out of hours) that they offer.
To be able to call Adrian with a question …regarding the technicalities/ set-up of the purchased item…..

Not once has he failed to return my call in person…and given qualified , sound advice…

FANTASTIC !!

I have no hesitation whatsoever in recommending This Company ..To sum up in three words …… SECOND TO NONE.. !!!

Nick Roach..

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I finally got a chance to run the system with the whole band this afternoon, Adrian.  Top class, it sounded clear as a bell and easily handles what we put through it. Just wanted to let you know how delighted I am with the set-up. Excellent !

If you get a chance  a couple of powered monitors would be great  - and  a sub.
 
Talk soon.
 
Kenny
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Happy new year! Meant to send you a note earlier this week- we had our first gig with it this saturday, also the first time we've heard it going in a room without terrible acoustics! Just a pub, but still, gave us a chance to actually hear it properly.

 

It sounded brilliant, all went fine except for a brief moment of stupidity at the start where I'd left the tape break switch on, so we did the first half of the song with the vox just through the monitors! A concerningly small number of people actually noticed though, which is either a testament to the power of the monitors or to the lack of audiophiles in the audience...

 

Had a friend giving level suggestions throughout, and by the end, there was a random sound engineer (who is apparently used to much bigger [£30k+] systems) saying it was probably the most well-rounded sound he'd heard in such an environment, so we're considering that a big success for its first outing! Still need to try it out in a bigger venue; we had loads of headroom left though so aren't worried that it would have any trouble.

 

Thanks again for setting us up with such a great system,

 

Mark
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Adrian,

 

The JBL rig is brilliant, easy to transport, quick to set up and  sounds fantastic. It ticks all our boxes, thank you for your advice.

 

Not sure we are ready (or need to) triamp yet. But we are now looking to upgrade our monitors, the principals are similar in that we need to be compact  and easy to shift. We also need to be able to use them for small FOH/ rehearsal systems, probably looking for four speakers initially. Would like some quality (F12/EAW?).  Can you recommend something?

 

Thanks

 Rob

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Testimonial,

 

Right from the first general enquiry, the customer service from AA Systems was second to none – they absolutely couldn’t have done any more to help me. I wasn’t exactly sure what I wanted, but after many discussion via email, I have ended up with the perfect PA solution to my needs. The equipment is of excellent quality and was received the day after I placed the order. I couldn’t recommend this company highly enough. Whether you know what you’re looking for, or really not sure – this is the company to choose.

  

Tracy x
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 Just taken delivery of some great new sexy speaker stands from AA Systems plus a few other spares and replacements for the Iron Tyger tour, and yet again a truly UNBEATABLE price and service. Thank you sooooo much Adrian

Marcus.
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Hi Adrian

We only got to try out the PA on Sunday and everything is working perfectly.

Great system, Thanks.  All the guys are well chuffed.

Cheers
Mark
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Judge a company’s service by how well they deal with you when things go wrong...

 It is easy to think a company or individual has served you well when you get what you ordered and it works. That may sound trite but think about it another way: when there’s a problem you automatically have a ‘service issue’ because someone needs to help you solve your problem and this is when good or great service comes into its own.

 I recently purchased a new sound system. Adrian at AA Systems talked me through the best options within in my budget. He explained what I’d need and why I would need it in language that I understood: I’m no technical genius! He arranged a quick delivery, as promised, and was on the end of the phone helping me to set the system up the first time I used it. Then I hit a problem. One of the speakers was faulty straight out of the box. Adrian guided me through some basic diagnostics and then we came to the conclusion the unit was faulty and would have to be replaced.

Up to this point I thought the service had been good but now I really needed action, and urgently, as I had a deadline to meet. Adrian was a star: he arranged the replacement unit, tracked it and co-ordinated with the supplier. He rang me regularly with updates and also concocted a back-up plan should the replacement unit not arrive on time. It’s the communication that really helped, it’s reassuring to know what’s going on and to have someone ‘care’ about the problem as well as resolve it.

Adrian at AA Systems does not provide a good service: he provides a great service; excellent in fact.

I wanted to share my experience and have asked Adrian to use my testimonial whenever someone has a service related question because if you judge AA Systems by their service you will not be disappointed, from start to finish and even if things go wrong...

 Michelle Rennie
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just to let you know the monitors were great at sat gig Dave

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Many thanks for your help with selecting a PA system, I am really pleased with my
purchase.  Your technical knowledge and advice proved invaluable and your
willingness to scope and discuss a range of possible options was greatly
appreciated.  The pre and post sales service you offer is excellent - in
my experience it is very rare to find a business which is so customer focussed.

Regards

Steve

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